what_to_expect2.pdf
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You may download the PDF to view and print these instructions.

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Preparation

1. Book online or call/email the clinic to book your appointment.
2. Complete on-line forms and email them back to the clinic.
3. Bring a mask.
4. Please leave family members at home, unless you are accompanying a child or someone who needs assistance.

When You Arrive

1. Please arrive on time or early for your appointment.
2. Call the clinic (905 257-3456) to let us know you are ready to enter the clinic.
3. Our staff will provide COVID screening when you call in.
4. Put on a mask and sanitize your hands.
5. You will be directed to the correct treatment space.

Your Treatment

1. Your therapist will be wearing a mask and gloves. They may need to wear a face shield depending on which technique is being used.
2. Please wear your mask for your treatment.
3. Communal gym use will be reduced.
4. Some of your treatment may happen virtually including taking your history or exercise prescription.

After Your Treatment

1. The front desk will confirm and book your future appointments.
2. We will take payments, including credit cards and tap via phone apps.
3. Your receipt will be emailed to you.
4. Please remember to sanitize your hands.

Behind the Scenes

1. We are taking time to clean each treatment area thoroughly between clients.
2. Increased space between treatment spaces, or private treatment rooms.
3. Reducing the number of clinicians working at one time.
4. Staggering appointments.
5. Working hard to increase your safety.

Call us today at 905 257-3456 or book an appointment online